Create a searchable resource hub where shippers, carriers, and agents can find answers fast. With SalesDrip’s public-facing Wiki, you can share freight-specific knowledge, guides, and FAQs—giving clients 24/7 access to the information they need.
Distribute valuable information to customers and prospects across various channels in your public knowledge base. Here are a few examples:
Your public-facing freight knowledge base is automatically structured with main topics, subtopics, and detailed sub-sections—making it easy for shippers, carriers, and brokers to navigate. A built-in search tool helps clients quickly find the answers they need, streamlining support and reducing inbound inquiries.
Centralize essential freight information and improve team transparency using SalesDrip’s collaborative wiki. Whether you're building an internal playbook or a public-facing knowledge base for shippers, carriers, or brokers, the wiki makes it easy to keep everything organized and accessible.
From onboarding new freight agents to sharing SOPs with your support and sales teams, SalesDrip’s integrated wiki makes it easy to store and manage critical training content. Securely house essential documents, resources, and process guides—formatted just like Word documents and fully editable with shared permissions.
Everything your freight team needs is right inside SalesDrip—no switching tools or chasing down links. Organize unlimited internal knowledge and keep your operation running smoothly, all from one central location.
The customer experience is crucial. Are you delivering the highest level of service?
Learn MoreSalesDrip delivers tailored solutions for businesses across the freight industry, from emerging start-up agencies to large-scale asset-based brokerages. Discover how we can elevate your operations today.
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