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SalesDrip vs Zendesk

View SalesDrip and Zendesk Comparison

SalesDrip vs Zendesk

While some platforms position themselves as a starting point for sales tools, they often require additional add-ons just to become fully usable. This can leave businesses piecing together expensive extensions just to cover basics like sales and operations. And when it comes to aligning your freight sales, marketing, and service efforts, many of these systems fall short—especially without built-in marketing functionality.

SalesDrip stands apart by offering a true all-in-one CRM solution, purpose-built for freight brokers, logistics professionals, and carrier agents. You won’t need to cobble together third-party tools to manage your operations or automate your pipeline. From lead capture to customer engagement, every essential tool—from email campaigns to automation workflows to freight CRM features—is integrated and ready to scale with you.

With SalesDrip, you’ve already got everything you need.

FeatureSalesDripZendesk
Free TrialIncluded14 days
Monthly EmailsUnlimitedLimited by Subscription
Customer Relationship Manager (CRM)IncludedIncluded
Lead / Opportunity Management and TrackingIncludedIncluded
Lead ScoringIncludes scoring demographics, custom fields, and activities (email, website, forms, tickets, etc.)Included
Predictive AnalyticsIncludedIncluded
Realtime AlertsIncludedIncluded
Realtime Social CollaborationIncludedNot Available
Email TargetingIncludedIncluded
Email TrackingIncludedIncluded
Email TemplatesIncludedIncluded
SurveysIncludedIncluded
Media File Sharing & StorageIncludedIncluded
Public Asset LibraryIncluded, with preview and automationNot Available
Event RegistrationIncludedIncluded
Project ManagementIncludedNot Available
Accounting / FinancialsIncludedNot Available
Ticketing SystemIncludedNot Available
Public & Private Wiki ToolsIncludedNot Available
Integrated Social Media ManagerIncludedIncluded
Website Tracking with Campaign FilteringIncludedNot Available
Website / Landing Page BuilderIncludedNot Available
Free SSL with WebsitesIncludedNot Available
Lead Capture / Web FormsIncludedIncluded
Blogging and SEO ToolsIncludedNot Available
CRM and Marketing WorkflowsIncludedIncluded
Booking CalendarIncludedNot Available
Contact ResearchIncludedIncluded
Mobile MarketingIncludedNot Available
Mobile AppIncludedIncluded
Lead Risk Assessment for Tickets and FormsIncludedIncluded
Click-to-Call CapabilityIncludedIncluded
Free Third-Party IntegrationsIncludedNot Available
Campaign and Affiliate TrackingIncludedIncluded
A/B TestingIncludedNot Available
Learning Management System (LMS)IncludedNot Available
Drag and Drop Marketing Automation BuilderIncludedIncluded
Global Action MapIncludedNot Available
Data Privacy FrameworkIncludedIncluded
Document ManagementIncludedIncluded
Digital Document SigningIncludedNot Available
Proposal Generation ToolsIncludedNot Available
Custom ObjectsIncludedNot Available
Support TeamIn-houseLimited
Organizational ChartsIncludedNot Available
Multi Tab ApplicationIncludedIncluded
Data Backup Plan3 years30 days
Push NotificationsIncludedIncluded
Contact ResearchIncludedNot Available
Integrated AI Features *IncludedIncluded
Personalized AI ChatbotIncludedIncluded
Voice Recognition Connected to AIIncludedNot Available

Ready to Drive Your Business Forward?

SalesDrip delivers tailored solutions for businesses across the freight industry, from emerging start-up agencies to large-scale asset-based brokerages. Discover how we can elevate your operations today.

Get Started TODAY