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Best Time to Make Sales Calls to Freight Shippers.

 

Freight reps, before you make your next call to a shipping manager, take a moment to consider when you’re calling. The timing of your outreach can be just as important as your pitch.

 

Understanding the weekly schedule of freight shippers is key to improving your sales performance. Certain days and specific times within those days are more likely to lead to positive responses and productive conversations.

How Shippers Manage Their Week

To increase your success rate, you need to align your sales efforts with the typical work rhythm of a freight shipper:

  • Monday mornings are focused on freight that moved over the weekend.

  • Friday mornings are filled with urgency to finalize outbound shipments.

  • Midweek afternoons tend to be less hectic and more open to outside conversations.

Sales Calling Cheat Sheet for Freight Reps

Use the chart below to guide your sales strategy and improve your cold call and follow-up call outcomes.

Best Times to Call Freight Shippers

Day of the Week

Cold Call

Follow-Up Call

Monday Morning

Never - Shipper is focused upon freight moved over the weekend.

Not unless the shipper's freight moved over the weekend. - OK to update them.
Monday Afternoon No - do follow-up calls Yes
Tuesday Morning No - do follow-up calls Yes
Tuesday Afternoon Yes No - cold call instead
Wednesday Morning Yes No - cold call instead
Wednesday Afternoon Yes No - cold call instead
Thursday Morning No - do follow-up calls Yes
Thursday Afternoon Yes No - cold call instead
Friday Morning

Never - Shipper is focused upon ensuring that their freight moved over the weekend.

Never - Shipper is focused upon ensuring that their freight moved over the weekend.
Friday Afternoon

Yes - This is the BEST TIME

No - cold call instead

 

Top Takeaways: When to Call Freight Shippers

 

  • Avoid Monday and Friday mornings

  • Aim for Tuesday to Thursday afternoons

  • Friday afternoon is statistically the best time to cold call

  • Use mornings for follow-up calls, especially Monday–Thursday

Final Thoughts on Cold Calling Freight Shippers

Cold calling will never be effortless—but by calling at the right time, you significantly improve your odds of getting past the gatekeeper and into a real conversation.

Timing is a simple change that can have a powerful impact on your freight sales results.

 


 

Check out another blog post that includes our proven Free Freight Sales Cold Calling Script

If you find value in our content, feel free to subscribe to our blog to receive the latest content.

 

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